HM3 will only color stats based on the first two color ranges and all other stat values will have the default color. We will use this folder path when setting up Holdem Manger 3 to work with your poker software. Critical: Make sure the Save in English checkbox is checked. Select Always Auto-Center Me. Click OK. Set "Play in" to English. Right click the shortcut that you use to launch the PokerStars application and choose Properties.
Only a limited number of hands can be observed in each session. This feature does not work on the Zoom tables. Open Holdem Manager 3. Make sure Capture Observed Hands is checked. Optional: Playing History Audit If you have played tournaments before you enabled tournament summaries, you can request Playing History Audit to improve results accuracy for tournaments without summaries.
Once you receive the playing history audit you need to import the file. This can happen as a result of the WPN auto update failing. This is a known conflict of the way they update their client and our server process. It seems to only happen with WPN sites, and we have made them aware of the issue.
If I notice an update I quickly close the main HM3 window and then right-click exit our HM3 server icon found in the Windows system tray located in the bottom right corner of the display or from the Windows Task Manager 'Processes' tab.
Our software then has a problem with the multiple auto import folders that can cause the HUD to fail, and can sometimes cause the hands to not even import. Copy the Destination Folder path. We will use this path when setting up Holdem Manager 3. Play a couple hands before proceeding. The added benefit of setting up Preferred Seating in your poker software is allowing you to sit at the same seat every time a new table is opened.
Click the My Seat tab. If Specific Seat is selected, use this drop-down 4 to manually select the seats you setup in your Poker Software. Select how many players in the dropdown, then click a seat assignment in the Holdem Manager software that match your Poker Site software like the image below.
Make sure Enable Hand History is checked. Note the folder path in the Current Location section. Copy this folder path to your clipboard, we will use it when configuring Site Settings in Holdem Manager 3.
Make sure Enable Preferred Seating is checked. Use the drop-down to select the table type, the select a seat assignment for each table type. The new poker client auto centers your seat at the table. Nevada does not allow the tracking of hands or use of a HUD because of the way they interpret their gambling laws so the New Jersey software had to disable that so the player pools could merge.
If they no longer write hands our software will no longer work on their software. Note: iPoker must be installed in English. If you have the iPoker client installed in another language you will need to uninstall it and reinstall iPoker using English. Click General. Make sure Store Hand History Locally is checked. Make sure Auto Center My Seat is enabled. Notes : Winamax must be installed in English.
If you have the Winamax client installed in another language you will need to uninstall it and reinstall Winamax using English. Find Winamax Hand History Folder If this folder does not already exists, it will be created after the first hand is played.
Click the Game icon on the left and choose your preferred seat from the menu. Winamax has four seating options to choose from.
For example: To say not double suited, syntax is:! It provides it via color coding and mouse-over pop-ups. AsKs AdTc. Players play differently on heads-up games than they do when playing full ring 9MAX games. Players play differently based on how many big blinds they have in tournaments. If you only have hands on a player, you might not want to start filtering hands based on how many players are seated at the table yet. Players play differently over time and you can filter for this here.
Number of Players Filtered. Use something similar to the screen above. The screen above is filtering hands based on heads up, 6Max and 9Max tables. HUD Filters Tournaments Tournament Stacks on the right side of this screen filters hands based on how many Big Blinds a player has when the hand starts. Start by pressing the Recommended Button on the far right, then adjust the filters to your preferences.
If you initially installed PostgreSQL with Pokertracker the password might be dbpass or you might have chosen a personal password. Use HM2's reset password option 4 - Delete Postmaster. Do not ignore this, as it is very often the issue. You can always reinstall them later. Here is a useful FAQ for configuring security software for the major brands. Update to the latest version Make sure you have the newest version.
This option tells Holdem Manager to reimport the hands even if they were skipped in the past due to an import error that was since resolved. Import previously imported hands In some cases the hands may also be in the poker sites default hand history folder so also try reimporting hands from those locations.
If you notice a large amount of hands in any of the poker sites hand history folders then check if archiving is on. If archiving is not on it can cause performance issues when too many hands build in the poker sites hand history folders.
Create a New Database If the problem still persists after the above steps, try creating a new database and reimport all your hands as explained in the previous step. A - Choose your database name B - Choose the database path where the database files will be stored.
If you have an SSD drive use that to improve speed and performance and always make sure the path will have enough space to maintain a growing database. C - Make this the default database if this will be the database you plan to use most often. Sometimes a database can become corrupt. If the hands are showing in the new database but not the old one, export all your hands from the old database and import the hands into the new database. Then continue to use the new database. Holdem Manager support needs the original hands as the exported hands also export the errors and do not us see the original issue.
Find these in the poker site hand history folder or in the archive. See above for details on finding hands in the archive. Some sites like PokerStars allow you to create the hand histories in other languages but we only support English hands. If your reports are innacurate or you are missing hands try the following steps: Update to the latest version Make sure you have the newest version as poker sites often update and break the importing and we could already have an update out to fix it.
Clear Filters First select Clear Filters. If you have several reports open and want to clear all the filters across all reports then also click the "Apply to all Reports" icon. Now see if the hands show up when you refresh it. Try more than 1 report to confirm. Make sure all games or the specific games are correctly selected.
For example, make sure that Omaha is not selected when trying to view Holdem hands or vice versa. It may be that the wrong currency is being viewed. Holdem Manager support needs the original hands as the exported hands also export the errors and do not allow us to see the original issue. Site setup under the Options section of the ribbon Select Poker Site Select the poker site you would like to configure from the list on the left.
Configure Auto Import Folders Poker sites save hand histories to your hard drive. Holdem Manager then reads this information. In the vast majority of cases we can auto detect the location the poker site stores them.
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