I had a paper check of mine deposited by Vistaprint in late September despite my order being canceled earlier. I was told that I would receive a refund by check and that I would receive it within six weeks.
I contacted them again in late October because I heard nothing new. The customer rep on the online chat said that her supervisor escalated it and that I would receive the check refund soon. I contacted the online chat this month and there was still no new updates. Each time, I was told that the payment department was contacted and that there would be an update in 24 to 48 hours.
I have never received any updates from the payment department. One of the reps said they would contact me by email to keep me updated, but that never happened.
The response also said that I would receive it next week. I never received the email so I used the online chat again and I was told to wait until today for an update. I didn't receive an update so I used the online chat again today. The customer service rep told me that the response wasn't true, that only the payment team knows anything, that the payment team was contacted, that I would hear back from the payment team within 48 hours, and that they would keep me updated.
Never deal with this company, Was overcharged. Even though you are Canadian was charged in USD. It took 10 emails to get an answer for the credit. Their service is in India, so to get an answer forget it. The Flags ripped 2 off them not even 1 month. Very poor quality of sewing. So good luck getting your money back. We will be contacting you to have this concern addressed. I ordered door hangers, I asked them to do a correction, they only did it to one side of the door hanger, zero attention to detail.
Then I ordered them and they were the wrong size, so I called and asked for the larger size and that I would be happy to pay the difference, I waited on the phone for 15 minutes and she came back saying she didn't know how to change it and that the designing department would help, when the larger ones came in I ordered them, It said I had a credit from the last purchase of dollars, that credit didn't get added onto my new purchase, I was charged for both.
I called to correct this and waited on the phone for half an hour and she still couldn't address the problem properly. I cancelled all the orders and will never ever use or recommend you guys ever. Thank you for bringing this matter to our attention. We will be contacting you as we would like the opportunity to investigate your feedback further.
I contracted Vistaprint to design the business card and letterheads for my company. As I tried to print those designs, I noticed they were blurry on purpose. I was thinking of buying from them the printing. However, I had an emergency and needed to print a letterhead.
I contacted customer service at Vistaprint, they mentioned they do not provide digital copies of the designs you pay for. No one mentioned this to me when I contracted their service.. Be aware of this when you are making a decision on what design service you want to choose. We've taken your thoughts to heart and will have this shared with the appropriate team for review. I ordered some labels for my business and they arrived all blank sheet labels.
I reached out and they re-printed and re-send the labels. It arrived blank sheets labels again. I reached out again and they re-send them having a Quality inspection before shipping.
I reached out and the solution was to refund me the shipping cost pointing out that they already gave me free shipping on all the other re-sends they provided Yep that's the service they provided. No other solutions. After waiting 4 month. Please accept our sincerest apologies for the issues you've encountered with your order. We totally understand your frustrations and disappointment.
It really saddens us to hear of the service you've received, so we'd love to look into the matter and see if there's anything we can do to help. Please send us a private message with your order number. Live agent Save Saved. Get Pricing. About Vistaprint. Overall Satisfaction Rating 5 stars.
Pros Quick, easy-to-use software Free templates for any style Printing services for every need Cons No expedited delivery services. Bottom Line Vistaprint is an online company that provides marketing services and products to small businesses and consumers. How do I know I can trust these reviews about Vistaprint? Vickie of Saint Louis, MO. Read full review. Lisa of Chester, NJ. Vistaprint products Vistaprint gives small businesses the tools to create professional-level marketing material.
While Vistaprint started by offering basic printing services for small businesses, the company has expanded to offer printing services for practically every need, including: Business cards Photo calendars Signage Clothing and bags Labels and stickers Branding services Website and digital marketing Logo design You can test out a potential design with Vistaprint by visiting its website and checking out the available templates.
What are Vistaprint prices? To get an accurate quote, you need to know: What product you want The size and finish Any special features The quantity you need Vistaprint stands by everything it sells and has a complete satisfaction guarantee on all orders.
How long does it take to get an order from Vistaprint? Is Vistaprint worth it? Sort: Top reviews. Top reviews. Digital Marketing. Design Services. Trending Now. New Arrivals. Request Samples. Ideas and Advice. Shop by Collection. Partner Offers. Corporate Pricing. See All Products. Premium Shapes.
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Men's Sweatshirts. Women's Sweatshirts. NEW Tote Bags. NEW Drawstring Backpacks. NEW Backpacks. Promotional Giveaways. Magnetic Clips. Rectangular Keychain Lights. Sticker Singles. See all Promotional Giveaways. Aluminum Water Bottles.
Printed Tumblers. See all Drinkware. Office Use. Mouse Pads. USB Flash Drives. Engraved Pens. Personalized Pens. Value Pens. Premium Pens. Ballpoint Pens. Engraved Styluses. Tote Bags. Drawstring Backpacks. Shop Promotique Site. Candy and Chocolates.
Auto and Tools. Home and Personal Care. Giveaway Mugs. Writing Instruments. Giveaway Tumblers. Logo Maker. Custom Logo Design. Printed Product Design. Design live. Get a website. Website Design Services. Website Redesign. Get found. Search Engine Listings Manager. Reach more customers.
Social Media Marketing. Email Marketing. Business Email. Be inspired. Best homepages for inspiration. How to create a business website. Professional online presence. Graduation Shop. The Collection. Graduation Announcements. Graduation Invitations. Birthday Shop. Birthday Invitations. Baby Shop. Birth Announcements. Baby Shower Invitations.
Envelopes and More. Custom Envelopes. Colored Envelopes. Other Celebrations. Christmas Cards. Wedding Shop. Wedding Early Planning. NEW Change the Dates. Free Wedding Sample Kit. Save the Date Cards. Save the Date Magnets. Bridal Shower Invitations. Engagement Party Invitations. Wedding Invitation Suite. Wedding Invitations.
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